Job Posting: Sales & Marketing Manager - Trade Sales and Digital Growth
Location:
Chabanel, Montreal, QC (in-person role)
Employment:
Full-time salaried position with a four-day workweek. Some flexibility is required for occasional client needs, events, and time-sensitive sales opportunities.
Compensation:
$55,000–$65,000 per year, based on experience and demonstrated capabilities.
Start Date:
October 2026
About the Role
We’re looking for a commercially minded and creative person to help grow both our trade and wholesale relationships and our digital sales channels.
This is a hands-on role for someone who enjoys moving between direct customer outreach and digital marketing. On any given day, you might develop a campaign, review advertising performance, contact a prospective retailer, coordinate a product launch, or help an interior designer find the right rug for a project.
The position will be divided approximately equally between:
- Growing our trade and wholesale business through thoughtful, consistent outreach; and
- Improving online growth through paid advertising, email marketing, content, e-commerce, and performance analysis.
The exact balance will shift throughout the year based on product launches, campaigns, and sales opportunities. As part of a small team, you’ll work closely with the founder and operations lead and have meaningful influence over how our sales and marketing programs develop.
This is not an entry-level role. We’re looking for someone with relevant experience in sales, digital marketing, e-commerce, account management, or brand development who is ready to take ownership and help build effective systems.
Key Responsibilities
Sales and Business Development
- Identify and develop relationships with interior designers, architects, retailers, stylists, and other potential trade partners.
- Manage outbound outreach through email, telephone, and social channels.
- Follow up consistently with prospective and existing accounts.
- Maintain an organized sales pipeline and accurate records in our CRM.
- Introduce clients to our collections, trade program, samples, and custom-rug capabilities.
- Respond to inquiries, prepare quotes, and guide clients through the purchasing process.
- Identify new partnerships and opportunities to grow the brand across Canada and the United States.
- Help refine our sales materials, outreach strategies, and trade-account experience.
Marketing and Online Growth
- Plan and execute digital campaigns across paid, organic, and email channels.
- Manage and improve paid advertising, including campaign setup, audience targeting, testing, and performance analysis.
- Coordinate email campaigns, product launches, and ongoing customer communications.
- Help develop social media content that reflects the visual identity and voice of the brand.
- Review website, advertising, and sales data to identify opportunities for growth.
- Work with our Shopify store to improve merchandising, product presentation, and conversion.
- Track key marketing results and make clear recommendations based on performance.
- Coordinate with photographers, designers, freelancers, and other creative partners when required.
Sales and Marketing Systems
- Create practical systems for tracking leads, campaigns, customer activity, follow-ups, and sales opportunities.
- Help build reporting around pipeline value, conversion, account growth, advertising performance, and online sales.
- Connect marketing activity to measurable sales outcomes.
- Keep projects and information organized and actionable across the team.
Product and Brand Understanding
- Develop a strong understanding of our products, materials, production methods, pricing, inventory, and design language.
- Communicate the value of handmade rugs clearly and confidently to different audiences.
- Help clients navigate product options, stock availability, custom orders, lead times, and project requirements.
- Contribute to product launches, sales materials, events, and other brand initiatives.
What We’re Looking For
- Experience in sales, digital marketing, e-commerce, account management, or a related role.
- Confidence communicating with new and existing clients by telephone, email, and in person.
- Experience with digital advertising and an understanding of how to evaluate campaign performance.
- Strong written communication skills and an eye for visual presentation.
- The ability to organize leads, projects, and follow-ups without extensive supervision.
- Comfort working with sales data, marketing metrics, and online business tools.
- An entrepreneurial mindset and an interest in building systems, not simply working within established ones.
- The ability to move between strategic planning and hands-on execution.
- An appreciation for interiors, furniture, art, fashion, or design.
- Fluency in both English and French.
Experience with Shopify, CRM platforms, email-marketing software, Meta or Google advertising, and analytics tools would be valuable. Experience working with interior designers, architects, retailers, or design-focused products is also a strong asset.
Working With Us
We’re a small team, so this role will have meaningful influence over how our sales and marketing programs develop. It also means that everyone occasionally helps outside a narrow job description. This may include preparing for a photoshoot or event, organizing samples, welcoming clients, packing an order, or helping move rugs and products around the studio.
The position is based in our Montreal studio and requires in-person work four days per week. It is not a remote or hybrid position.
How to Apply
Please send your résumé and a brief introduction to dcowper@markkrebs.ca. Please aim to keep each document to one page.
In your introduction, tell us:
- Why this combination of sales and marketing interests you;
- What relevant experience you have growing sales, managing digital campaigns, or working with a design-oriented brand; and
- About a project, campaign, or sales initiative you are particularly proud of.
Portfolio links, campaign examples, or other relevant work samples are welcome but not required.